Legal · Policy
Return & Refund Policy
Last updated: January 19, 2025
We want you to love what you wear. Our 30-day no-questions-asked refund policy makes returns simple — here's everything you need to know about cancellations, refunds, and replacements.
Scope & Contact Information
For questions regarding returns and refunds, please contact us:
- ♪Email: support@tuneink.com
- ♪Website: TuneInk
- ♪Address: 254 Chapman Rd. STE 208 #18370, Newark, Delaware 19702, United States
- ♪Customer Service Hours: Monday to Friday between 9:00 am to 5:00 pm (PST)
Policy Overview
- ♪Return Period: 30-Day No Questions Asked Refund
- ♪Refund Processing Time — PayPal: 1–2 business days; Credit/Debit Card: 5–10 business days
- ♪Return Shipping: No return shipping required — keep the item as our gift
Order Cancellations
- ♪You have 24 hours after placing an order to request cancellation
- ♪Contact support@tuneink.com for cancellation requests
- ♪Orders cannot be cancelled after 24 hours as they enter our production process
Return & Refund Process
Our 30-Day No Questions Asked Refund:
- ♪If you're not completely satisfied, you're eligible for a full refund within 30 days of purchase
- ♪No need to return the item — keep it as our gift to you
- ♪To initiate a refund: email support@tuneink.com, provide your order number, and include the reason for refund (optional but appreciated)
- ♪Refunds will be processed to your original payment method within the specified timeframe
Replacement Policy
If your apparel arrives damaged or with quality issues:
- ♪Contact support@tuneink.com within 30 days of receiving your order
- ♪Include photos of the issue with your email
- ♪If approved, we'll send a replacement at no cost to you
- ♪The original piece is yours to keep or responsibly recycle
Our Commitment to Quality
For every refund or replacement processed, we maintain our commitment to provide the best quality apparel. Your feedback helps us improve our products and services.
Customer Satisfaction
Your feedback helps us grow. If you're unsatisfied for any reason, please let us know. We're always looking for ways to improve our products and customer experience.
Contact Us
If you have questions or concerns about this Policy, please contact us:
- ♪Website name: TuneInk
- ♪Address: 254 Chapman Rd. STE 208 #18370, Newark, Delaware 19702, United States
- ♪Email: support@tuneink.com
- ♪Contact Form: tuneink.com/pages/contact
- ♪Customer service: Monday to Friday between 9:00 am to 5:00 pm (PST)