Return & Refund Policy
Thank you for shopping with us at TuneInk. Our Return and Refund Policy aims to ensure a smooth and transparent experience. We are committed to providing high-quality, lyric-based apparel, and your satisfaction is our top priority.
Scope & Contact Information
For questions regarding returns and refunds, please contact us:
- ♪Email: support@tuneink.com
- ♪Website: TuneInk
- ♪Address: 254 Chapman Rd. STE 208 #18370, Newark, Delaware 19702, United States
- ♪Customer Service Hours: Monday to Friday between 9:00 am to 5:00 pm (PST)
Policy Overview
- ♪Return Period: 30-Day Refund
- ♪Refund Processing Time — PayPal: 1–2 business days; Credit/Debit Card: 5–10 business days
Order Cancellations
- ♪You have 24 hours after placing an order to request cancellation
- ♪Contact support@tuneink.com for cancellation requests
- ♪Orders cannot be cancelled after 24 hours as they enter our production process
Return & Refund Process
Our 30-Day Refund:
- ♪If the issue is caused by us, you are eligible for a full refund or a free replacement within 30 days of purchase
- ♪To initiate a refund: email support@tuneink.com, provide your order number, and include the reason for refund
- ♪Refunds will be processed to your original payment method within the specified timeframe
Replacement Policy
If your apparel arrives damaged or with quality issues:
- ♪Contact support@tuneink.com within 30 days of receiving your order
- ♪Include photos of the issue with your email
- ♪If approved, we'll send a replacement at no cost to you
- ♪The original piece is yours to keep or responsibly recycle
If the size doesn't fit and you'd like a replacement, we'll send you one for a small fee.
Our Commitment to Quality
For every refund or replacement processed, we maintain our commitment to provide the best quality apparel. Your feedback helps us improve our products and services.
Customer Satisfaction
Your feedback helps us grow. If you're unsatisfied for any reason, please let us know. We're always looking for ways to improve our products and customer experience.
Contact Us
If you have questions or concerns about this Policy, please contact us:
- ♪Website name: TuneInk
- ♪Address: 254 Chapman Rd. STE 208 #18370, Newark, Delaware 19702, United States
- ♪Email: support@tuneink.com
- ♪Contact Form: tuneink.com/pages/contact
- ♪Customer service: Monday to Friday between 9:00 am to 5:00 pm (PST)