Frequently asked questions
Everything you need to know about ordering, shipping, sizing, and our 30-day guarantee.
Orders How do I enter my custom song lyrics? +−
For famous songs, just enter the song title and artist. For original or custom songs, paste your full lyrics directly into the "Song Title" field when personalizing, then place your order.
Orders Can I change or cancel my order? +−
You have 24 hours after placing an order to request a change or cancellation — just email support@tuneink.com.
After 24 hours, orders cannot be cancelled as they enter our production process.
Shipping How much is shipping and how long does it take? +−
Each item is made to order. Processing takes 2–5 business days (5–7 for cotton styles).
Economy shipping is 5–7 business days ($5.95) — and free on orders of 2 or more items. We email tracking as soon as your order ships.
Shipping Do you ship internationally? +−
Yes — we ship to over 50 countries worldwide. Any import duties or taxes are set by your local customs office and are the responsibility of the recipient.
Shipping How do I track my order? +−
As soon as your order ships, we email you a tracking link so you can follow it to your door. You can also check status anytime from the Track Order page.
Sizing How do I know the shirt will fit me? +−
Use the detailed size chart and measuring guide on each product page for accurate measurements. For the best fit, compare them with a similar item you already own and love.
Sizing Will the print quality stay after washing? +−
Yes! We use premium all-over print techniques that keep your lyrics crisp and clear through regular washing.
For best results, wash inside out in cold water and hang dry. Your lyrics will stay vibrant wear after wear.
Returns What if I don't like my shirt? +−
We offer a 30-day money-back guarantee. If you're not completely satisfied, just reach out to support@tuneink.com and our team will help make it right.
Returns How do I request a refund? +−
Email support@tuneink.com with your order number and (optionally) the reason for your refund.
Refunds are processed to your original payment method — PayPal within 1–2 business days, credit/debit cards within 5–10 business days.